Terms of Service

Effective date: December 4, 2025. These Terms apply to your access to opalefy.com, your Opalefy account, and the website creation, visual editing, AI assistance, templates, hosting, publishing, domain, analytics, forms, and related services that Opalefy makes available (together, the Services).

By creating an account, placing an order, or using the Services, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Services. If you use Opalefy for an organization, you confirm that you may accept these Terms on its behalf.

You must be legally able to enter into a binding agreement. A person who is not legally able to do so may use the Services only with any parent, guardian, institutional, or other authorization required by applicable law.

Give us accurate and current account information, keep your login credentials confidential, and promptly report suspected unauthorized use. You are responsible for activity under your account, subject to rights and protections that applicable law does not allow us to waive.

Do not create an account for someone else without authorization or misrepresent your identity, organization, or authority.

Websites, content, settings, subscriptions, and team access are associated with an account or organization workspace. Your role and the workspace plan determine which features and actions are available. Select the intended workspace before creating a website, inviting a member, changing a plan, or making a payment.

Workspace owners and administrators are responsible for assigning access appropriately. Invited members must use their own accounts and follow these Terms.

You remain responsible for the notices, permissions, accuracy, and lawful operation of websites you publish, including forms, visitor information, third-party materials, and the claims made on those websites.

Plan names, available features, usage limits, billing cycles, prices, currency, taxes, and any applicable AI-credit allowance are shown in Opalefy or at checkout. Review the current details and total before confirming an order. The information presented for your order at checkout controls that purchase.

When you place a paid order, you authorize the charge shown at checkout through the payment method and provider presented there. Payment providers may apply their own terms.

A subscription continues or renews only as disclosed for the selected plan and billing cycle. You may cancel renewal using the available billing controls or by contacting support. Cancellation stops future renewal; it does not by itself delete your account, website, or stored content.

Cancellation does not automatically create a right to a refund for a period already paid. Any refund or adjustment is governed by the terms disclosed for the purchase and by consumer or other mandatory rights that apply to you. These Terms do not exclude those rights.

Plan features, AI credits, website limits, storage, and other allowances are subject to the limits shown for your workspace. Unused allowances do not roll over unless Opalefy expressly says otherwise for the relevant plan.

Schools, colleges, universities, training centers, and other organizations may contact Opalefy to ask about accounts, group access, or other arrangements. A request is not an approval or a promise of free access, a discount, a particular feature, or a specific number of accounts. Any special arrangement takes effect only when Opalefy confirms it through an authorized written agreement.

Opalefy provides AI assistance for website layouts, text, images, editing, and related tasks. AI output may be inaccurate, incomplete, unsuitable, or similar to material produced for others. You must review output before relying on or publishing it.

You are responsible for checking factual claims, links, permissions, legal requirements, and suitability for your audience. Do not rely on AI output as legal, medical, financial, or other professional advice.

Do not submit confidential, sensitive, or personal information to an AI feature unless you are authorized to do so and have checked the applicable privacy terms. AI providers may process submitted prompts, attached material, and resulting content to provide the requested feature. See the Privacy Policy.

You retain the rights you hold in material you upload or create, including text, photographs, illustrations, logos, and other website content. You are responsible for having the rights and permissions needed to use, share, and publish that material.

You grant Opalefy a limited, non-exclusive license to host, store, copy, process, transmit, display, and otherwise use your content only as reasonably necessary to operate, secure, provide, and support the Services you request. This includes making published websites available to their visitors, storing assets, processing forms, and sending content to a selected AI provider when you use an AI feature.

Rights in AI-generated material depend on applicable law and third-party rights. Opalefy does not promise that generated material is unique, exclusively owned by you, or eligible for copyright protection.

Opalefy and its licensors retain their rights in the Opalefy name and branding, software, templates, interface, and underlying technology. These Terms do not transfer those rights to you. You may not copy, reverse engineer, redistribute, or commercially exploit Opalefy materials except where Opalefy authorizes you or applicable law permits it.

You may use the Services only for lawful purposes and in accordance with these Terms. You must not use Opalefy to impersonate another person or organization, commit fraud, distribute malware or phishing material, facilitate unlawful activity, violate another person’s intellectual-property or privacy rights, harass or exploit people, or publish unlawful discriminatory content.

You must not gain unauthorized access to an account, system, or network; bypass plan limits or security controls; interfere with another customer’s website; or use automated tools to overload, scrape, or abuse the Services without authorization.

You must not use the Services in a way that violates applicable law or a third party’s rights. Opalefy may investigate credible reports and restrict content or access when reasonably necessary to protect people, the Services, or legal rights.

Opalefy may provide an Opalefy address and, for eligible plans, tools to connect a custom domain. You are responsible for owning or being authorized to use each domain and for its registration, renewal, and registrar account.

Domain registration, DNS, certificates, hosting infrastructure, and other third-party services may have separate terms. Opalefy cannot guarantee uninterrupted availability, a particular search ranking, visitor traffic, or business result.

You are responsible for publishing the disclosures your website requires, including privacy, cookie, business, and consumer notices. Opalefy’s policies cover the Opalefy Services, not every website that a customer creates.

Opalefy’s collection and use of personal information are described in the Privacy Policy. If you create a website that collects information from visitors, you are responsible for choosing the fields, providing the required notices, obtaining any required permission, and responding to your visitors’ requests.

Do not upload or collect sensitive, student, health, financial, or other protected information unless you have the authority, notices, safeguards, and service terms required by applicable law.

The Services may connect to payment, email delivery, AI, domain, hosting, and object-storage providers. A third party may require you to follow its own terms and privacy notices. Opalefy is not responsible for a separate service outside its reasonable control, except to the extent applicable law does not permit that limitation.

Opalefy may maintain, update, or modify the Services, and may add, change, or discontinue a feature. We will use reasonable efforts to provide notice of material changes when appropriate and when applicable law requires it. These Terms do not promise uninterrupted service or a particular service level.

Opalefy may conduct maintenance or respond to security incidents, infrastructure failures, or events beyond its reasonable control. Some features may be unavailable during that work.

You may stop using the Services and ask Opalefy about closing your account through the available support channel. Account closure, subscription cancellation, and deleting an individual website are separate actions.

Opalefy may suspend or terminate access when reasonably necessary to address a material breach of these Terms, unlawful activity, nonpayment, a serious security risk, or a legal requirement. Where appropriate and lawful, Opalefy will notify you and give you a chance to address the issue.

Suspension or closure may affect access to websites, assets, submissions, AI history, credits, and other account information. Keep copies of content you need. The Privacy Policy describes personal-information handling; applicable law and any separate agreement may require additional retention or deletion steps.

Opalefy provides the Services with reasonable care and skill, subject to applicable law. Except for commitments and rights that applicable law does not allow us to exclude, Opalefy does not guarantee that the Services will be uninterrupted, error-free, secure in every circumstance, or suitable for every specific business, legal, or technical need.

To the extent applicable law permits, Opalefy is not liable for indirect or consequential losses, including lost profit or business opportunity, arising from use of the Services. Nothing in these Terms limits liability for fraud, intentional misconduct, or any other liability that applicable law does not allow to be limited.

No provision of these Terms removes a consumer protection, warranty, remedy, or other right that legally applies and cannot be waived.

To the extent applicable law permits, you agree to reasonably assist Opalefy in responding to a third-party claim that results from material you unlawfully published, your infringement of another person’s rights, or your material misuse of the Services. This does not make you responsible for a loss caused by Opalefy’s own breach of law or legal obligations, and it does not apply where applicable law prohibits it.

Opalefy may update these Terms to reflect changes to the Services, security, or legal requirements. The updated version will show its effective date. For a material change, Opalefy will provide notice and obtain consent when applicable law requires it. Your continued use after a change takes effect does not remove any consent or notice that the law requires.

Applicable law and competent courts depend on the circumstances and mandatory protections that apply to you. These Terms do not waive mandatory consumer rights or name a governing jurisdiction that has not been established for the service operator.

If a court or authority finds a provision unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.

Questions about these Terms or an issue with your account can be sent to [email protected] or through the contact form on the Opalefy website.