Members, invitations, and roles

Open /organizations and select the workspace you want to manage. Team-management controls require an eligible plan and the relevant permissions.

Teams includes team management by default. Free and Personal Pro do not. An owner on a non-team plan still needs a plan that enables team management to use these controls.

Invite a teammateCopy Anchor Link

1. Select the organization.
2. Open its members or invitations area.
3. Choose Invite member.
4. Enter the teammate's email address.
5. Select an available role, or leave it empty to use the standard member role.
6. Submit the invitation.

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Invitations are sent by email and expire after seven days. Existing members cannot be invited again as if they were new members.

The app checks the plan's member allowance. When a plan has a finite allowance, active members and relevant pending invitations affect available capacity; do not assume unsent acceptance means a place is always free.

Accept or decline an invitationCopy Anchor Link

1. Open the invitation email's complete link.
2. Sign in with the same email address that received the invitation. Create an account first if needed.
3. Open the invitation link again if login did not return you to it.
4. Choose Accept invitation or Decline.

After acceptance, the app returns to /apps. Select the new workspace to work with its websites.

The invitation page needs the token included in the email link. If it says Invitation link is incomplete, ask the owner to send a fresh invitation rather than typing a token.

A signed-in account with a different address cannot accept or decline someone else's invitation. Switch accounts instead of forwarding the link between users.

Resend or revokeCopy Anchor Link

Authorized managers can resend a pending or expired invitation from the invitation list. Resending issues a fresh token and expiry; use the latest email.

Revoke an invitation when the recipient should no longer join. A previously copied link should not be relied on after revocation, acceptance, or another status change.

If email delivery fails or the link expires, fix the invitation or resend it. Repeatedly creating a second account does not repair a missing invitation token.

Change a member's rolesCopy Anchor Link

1. Open Members for the selected organization.
2. Find the intended person by email, not only display name.
3. Open the role-editing action.
4. Select the roles the person needs.
5. Save and check the updated role badges.

Viewing members, inviting members, changing roles, and removing members are separate permissions. A role may allow some of these actions without allowing all of them.

Website viewing, creation, editing, billing, and organization management are also distinct capabilities. Give the smallest set required for the person's work.

Create a custom roleCopy Anchor Link

1. Open Roles.
2. Choose Create role.
3. Enter a name with 2 to 50 characters.
4. Select organization-level permissions.
5. Save the role.
6. Assign it to the appropriate members.

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Built-in roles are platform-managed. Custom organization roles cannot grant platform administration privileges.

You can edit custom roles when permitted. Deleting a custom role deactivates it rather than permanently removing it, and a role with assigned members cannot be removed until those assignments are changed.

Ownership and safe removalCopy Anchor Link

The workspace creator has ownership independently of ordinary role assignment. Renaming a custom role to look like an owner role does not transfer that ownership.

The server protects the final active owner from removal or demotion. It also prevents removing a person's last active workspace membership.

Before removing a member, confirm both that their work is covered and that the removal is permitted. Leaving or archiving an organization has additional restrictions described in Workspaces and organizations.