Connect a custom domain

A custom domain lets visitors use your own hostname instead of only the Opalefy subdomain. Buy and manage the domain through your domain or DNS provider; adding it in Opalefy does not register it.

RequirementsCopy Anchor Link

• A plan with custom-domain access.
• Website-editing permission.
• Access to the domain's DNS records.
• Custom-domain provisioning configured by the Opalefy service operator.

The defaults are no custom domains on Free, one on Personal Pro, and five on Teams. The allowance is checked for the organization; do not assume each website receives a separate full allowance.

If provisioning is not configured on the server, an eligible paid plan alone cannot complete domain setup.

Add the hostnameCopy Anchor Link

1. Open the website's Settings.
2. Find Custom domains.
3. Enter the hostname you own, such as www.example.com.
4. Add the domain.
5. Read the DNS instructions returned for that hostname.

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Use the actual hostname you want visitors to open. An apex hostname such as example.com and a subdomain such as www.example.com are different hostnames; do not assume adding one configures the other.

Configure DNSCopy Anchor Link

At your DNS provider, add the records shown by Opalefy. Copy the names and values exactly.

• A subdomain normally uses a CNAME pointing to the supplied target.
• An apex domain may require ALIAS, ANAME, or CNAME flattening, depending on your provider.
• If an ownership TXT record is shown, add it as well.

Do not invent an IP address or reuse a target from another installation. Use the target shown for your setup. If no usable instructions appear, ask the service operator to check domain configuration.

DNS providers differ in whether a record name should be a full hostname or only its host label. Follow your provider's entry format without changing the intended DNS name.

Verify activationCopy Anchor Link

1. Save the DNS records at your provider.
2. Return to Opalefy.
3. Choose Verify for the domain.
4. Review the status and any reported errors.

DNS changes and certificate issuance are not instant. A domain is active only when both the provider hostname and its SSL certificate are active.

If the status remains pending, check record names, targets, and ownership records before retrying. A DNS record existing at your provider does not by itself prove that the certificate is ready.

Choose a primary domainCopy Anchor Link

After activation, use Make primary on the intended hostname. Only an active domain can be made primary.

Check the public address and its certificate in a browser after setup. Domain activation does not publish a draft page; publish your content separately in Studio.

Remove a domainCopy Anchor Link

Use the remove action and confirm the hostname. Removal disconnects the hostname from this website; it does not delete the DNS records at your provider or cancel your domain registration.

Review DNS and any links you have shared after removal. A removed or suspended domain should not be used as proof that the website is publicly reachable.